Platform Management

Enterprises in customer-centric industries such as the financial sector understand that the reliability of their technology platforms is crucial to the quality of their service delivery and customer experience.

Managing various technology platforms, though necessary, is a time and resource-intensive task that can detract from more strategic goals. Offloading platform management to a dedicated team frees up resources while ensuring that service delivery is secure, optimized, and uninterrupted.

NuWare’s platform management team has the skills and expertise needed to assure the reliable operation of your key business processes through the following services:

Platform Monitoring

We will monitor the health and performance of your key technology platforms to ensure efficient operation and maximum uptime.

Issue Resolution

We can provide 24/7 helpdesk support for resolving technical issues to ensure that business remains uninterrupted.

Access Control

We will manage who has access — along with varying levels of access — to enforce security and minimize threats to your enterprise data.

Security Updates

We will make sure that your platforms, systems, and applications remain up-to-date with the latest security patches.

CASE STUDY

CLOUD DEVOPS

Cutting-edge solution to grow and scale business with stability, flexibility, adaptability

Challenge:

A leading e-commerce retailer specialized in selling diet food programs faced multiple technology challenges including latency, outages, inconsistency with their existing framework causing inefficiencies. The new technology solution would need to be scalable, in addition to being stable, consistent and reliable.

E-COMMERCE

Integrative solution suite for content and campaign management for focused campaign launches.

Challenge:

A leading e-commerce retailer specialized in selling diet food programs was seeking a solution to overcome challenges faced with their existing Content Management and Campaign Management platforms. The solution would need to provide customization and flexibility to manage campaigns, integrate with the existing infrastructure, apart from being cost effective.